Free support after purchase of a licence

In the first six weeks after the purchase of a Calling-Us licence you will receive free support via telephone or Email:

Tel. +49 (0)941 4610201
E-mail: support@media21.de

Advanced support

If a user requires support for their individual configuration (e.g. transmitting logfiles / protocols or files or remote maintenance via Remote Desktop*) 25 USD per 0,25 h* (incl. VAT for European customers) will be charged.

* Windows XP Remote Desktop or RealVNC.